Your customers run away when your team fail to act in your direction. Your Grow Virtual HR Department can get them to be in focus -
- We communicate non-stop on your behalf about your vision, hopes, dreams, mission, aspirations so your team will laser focus on the target.
- Never be caught off guard by another staff saying the boss did not tell them to something earlier.
- Explain the gap so everyone on the team understand the constraints.
- Stressed up staff has room to refocus and perform by assessing their in house psychologist or performance coach.
- Excellent staff are recognized and rewarded for others to emulate and follow.
- Disciplinary action taken on staff that do not follow work rules.
- New staff are onboarded and follow culture dictated by you.
- Old staff is offboarded in a proper manner.
- Any accidents and claims would be managed automatically.
This package is inclusive of all the services offered in the Basic Virtual HR Department.
The Growth Virtual HR Department is suited for -
- Entrepreneurs who are frustrated because their employees are not motivated with the company's direction.
- Business owners who want their HR to communicate and keep their staff focused on the company's target and goals.
- Companies working towards fast growth while prioritizing quality for repeat clientele.
- Small business that wants to build a strong pioneer team before a dream team can be created.
Special HR App to glue your team in the same direction
We have mastered the art of keeping your team focused on your target by using a special communications app -
- Company Wall - All your aspirations, hopes and concerns appear here on daily basis.
- Recognition and Rewards - We prompt you to recognize and give due credit for others to follow.
- Quiz - Prompt employees on work rules, operational procedures or vision questions to gauge their understanding.
- Messaging - SMS, in-app or calls so that you and your employees will be on track.
- Basic Guided Learning - Ability to learn basic modules such as work rules on automated manner.
- Pulse Survey - Know what your staff is thinking so you can make adjustments to achieve your target.
- Targets & Skills Upgrade Tasks for Employees - Assigned during 1on1 meeting to create your dream team.
- Events - Invite and coordinate your team for events organized by you.
- Timeline - We keep track of all employee events from discplinary, recognition, promotion, skills and many more so you have all the information for compliance or decision making.
Let us manage the communication and get your team engaged so that you can grow your business to greater heights.
The way new employees are onboarded will determine if they support your vision or become part of a toxic team culture.
The Malay saying of "ibarat kain putih" is true for all new employees. Before and after they arrive we make it clear so they focus on your targets and culture -
- Prepare and have the offer letter signed.
- Contact your administrator and leader to prepare and pass their necessary materials.
- Provide access to all apps.
- Make sure the company handbook has been read and that the work rules test has been passed.
- Watch the introductory video about the company.
- Schedule a personal HR session for a one-on-one orientation.
- Review and clarify any expectations from the job description.
- Targets and skills that need to be acquired during the probation period (Note : Applicable for Legacy HR package)
Employee probation period is a make or break moment that will determine if your new hires will support or sabotage your success.
We avoid the mistakes of not using probation effectively.
The beauty of probation is to allow us to track good employees with those that don't.
Your Virtual HR Department will monitor and ensure you rate your probation employees before confirming him into employment.
Those that are not up to the mark are to be extended or terminated.
Knowing what your employees are thinking is critical to either a business success or failure
Ever encountered moments when your staff or team suddenly give you the cold shoulder or hates you for something?
We make sure you know what they are thinking by -
- Pulse Survey - to measure their satisfactions and concerns.
- Phone Survey - we get first hand information on their feedback.
- Birthdays & Special Occassion - celebrated in the app and announced.
- Accidents & Donations - should any accidents happen we will mobilize the team to take action on their welfare.
By having accurate information, we provide recommendations to help you be an effective leader and achieve your targeted goals.
Please note critical information provided by employees is kept confidential and protected in accordance with privacy laws.
We identify the core attitude that matters to your customers to ensure success in the marketplace
Every company is unique, and if your employees behave and act in a manner that aligns with your company's expectations, it will help ensure you reach your goals.
Our experts identify this with you and consistently communicate to your team.
Your Target, Vision, Mission, Gaps, Hopes, Work Rules and many more communicated to build the A-team
Your Virtual HR Department will send a weekly questionnaire to business owner/CEO where we process and communicate the following to your team
- Importance of Monthly and Weekly Target
- Wins by the company or team.
- Significance of company Vision & Mission
- Gaps to be addressed by the team
- Critical issues at hand that may threaten the company growth or survival
- Latest changes to any procedures to avoid team from feeling not updated.
- Significant changes on policy that needs explaining to the team
- Work rules refresher to avoid staff from neglecting work rules in Employee Handbook.
- HR announcements not limited to celebrations or upcoming events.
Your In-House Performance Coach & Psychologist for your team to keep on winning in business
This is revolutionary feature and never have HR departments for Small Medium Enterprises able to offer in house performance coach but you can now do so just like international public listed companies.
There are things that employees would not want to share to their bosses directly and they have access to a safespace -
- Performance Coach to gain clarity and keep them focused on your vision, mission and aspirations.
- Psychologist to tell someone other than a boss.
- Your staff also has access to HR Helpdesk should they need any assistance or complaints to the HR Department.
The coach would help their employees to reach their goals and grow the company.
Recognize great staff and make it known so others are influenced to bring their A-game
Every week, we will remind you to recognize an employee for their achievements and to provide special recognition as needed.
As a proactive Virtual HR Department, we will prompt you every two weeks, monthly, and quarterly to appreciate your staff, helping you to become an effective leader and effectively communicate your direction -
- Fortnight reward like going for eating out
- Monthly reward like giving gifts
- Quarterly reward when they have achieved a certain target
Automate Disciplinary & we keep track of troublesome employees for you
Remember those reports on absent and late employees?
With this package we manage all the reports on a weekly basis for you -
- Inform employees to rectify mistakes through in-app or text message
- Provide counseling for recurring mistakes through various communication channels
- Ask for the employer's decision according to Employee Handbook should counseling fails to remedy mistakes.
- Conduct proper investigation and provide disciplinary letters if needed
- Arrange virtual disciplinary interview for employees who miss work for more than 48 hours without notice, or for employees who made critical mistakes according to the handbook
- Compile necessary documents and make arrangements for offboarding if needed after disciplinary interview
With our package, we work with your leaders to help improve problematic employees.
Unique team-building activites or Town Hall designed to drill your values and targets into their hearts and mind.
After monthly pulse survey, we will recommend team bonding activities to enhance camaderie -
- Bowling
- Eat-out
- Cinema
- Campfire or many more
Our team building recommendation is on a semi-annual basis and compiles the information from all your pulse surveys.
Our team building session is crafted solely to get your team in your direction -
- Organized from A to Z.
- Games unique to reflect your company values.
- Facilitators focused drilling your targets and values.
- Cement understanding of your goals based on previous communication made.
- Organized by our reputable partner with a reasonable fee.
On a quarterly basis, we remind you for a townhall session with your team where you can opt to host it on your own or have us host it for you virtually with a small fee.
Free Bimonthly Team Coaching Session and Subject Matter Expert Forum to bring your team out of the box
We know a great difference is made when employees are able to see outside of their organization.
Our coaching session organized once every 2 months (bimonthly) will help your team to -
- Understand their skills are primary driver for income growth.
- Proactiveness if the key to employment prosperity.
- Learn from successful employees on career roadmap.
We utilize our expertise to guide your employees to your goals.
Offboard your employees with style and gain positive word of mouth to attract new talents
When employees tender their offer letter or terminated with due cause, how the HR department conduct itself sets the tone about our organization.
To retain talents we ensure employees offboarding the company is organized in an efficient manner -
- Acceptance of resignation letter or termination letter with due authorization from the superior.
- Assign offboarding checklist to employee.
- Initiate new recruitment if needed by the owner.
- Ensure admin is aware of employee pass back assets to company.
- Prepare letter of recommendation for employee should they perform accordingly.
- Remind operational superior to initiate operational handover to another assignee during the termination period.
- Announce and gratitude announcement in the app on the staff departure.
- Remind direct superior to treat for farewell lunch or dinner for employee involved (at the discretion of the superior).
Ready to build your "A" team? Signing Up for your Growth Virtual HR Department is Real Easy.
Onboarding is only possible for clients whom has subscribed to the Basic Virtual HR Department package.
Upon signing up -
- Your new HR Department services for growth will be created and associated person in charge by us will be introduced to you.
- Account Manager will provide briefing session for you and your team.
- Guide will be given to all staff and directive to download the app.
- App will be live together with Virtual HR Department services.
- Tutorial for the team is provided in a automated learning module in the app.
A HR that fails to communicate direction and bring clarity is like a ship without a rudder, steering towards failure with the company aboard.
A HR that fails to communicate direction and bring clarity is like a ship without a rudder, steering towards failure with the company aboard.
Sabrie Salleh - Co Founder Peopleworks.ai